Local business, most of whose clientèle would have come from "word-of-mouth" marketing have turned to social media to enable customers to spread the word about their business. Key word is "Enable", you have to encourage other customers to tell your business success story.
Local business are turned to Facebook for marketing their business in a big way, according to MerchantCircle up to 70% of small business leverage facebook for local marketing. To improve you ability to connect with your customers:2. Marketing is truly "local" - you have to connect with your local audience. Facebook page tied to local events and catering to a local demand and effectively beat a national brand with a generic message catering to a wide audience.
3. Twitter can be leveraged to offer on-the-fly sales - empty restaurant, bar etc. tweet a special discount which expires in the next hour.
4. Twitter your pre-scheduled events, new products, product teasers etc.and target your twitter and facebook updates to your local market.
5. Joint twitter marketing - combine your local ecosystem in your marketing. For example a local grocery store, with the local farms and local transportation company can do joint marketing for locally produced groceries.
About the Author: Along with a well published blogger (regularly featured on Alltop, Entrepreneur Community Online etc) Pooja specializes in developing marketing strategies for startups. You can follow me on Twitter and you can email questions at pooja {at} blueknee {dot} com. You can also join the Linkedin group "Marketing for Startups" at http://linkd.in/ihNJmR.


